Examples of supermarkets using WhatsApp
Below are some examples of supermarkets using WhatsApp Business API in real time for effective marketing campaigns.
big basket
Bigbasket, a well-known overseas data online supermarket store launched in India, started a “weekly deals and recipes” campaign via WhatsApp to spread awareness about the products. They broadcasted WhatsApp messages to subscribers, providing coupons and exclusive weekly offers to all store members. They also shared quick and easy video recipes or images showing the ingredients that are easily available on the platform to entertain customers. This creative product line by Bigbasket encourages users to cook healthy meals.
Gio Mart
JioMart is revolutionizing online shopping for home and grocery products by integrating WhatsApp Business API. The integration provides customers with a seamless, end-to-end experience directly within the app. For those who have never shopped before, experience an effortless catalog browsing working in a multinational company: advantages and disadvantages experience. Shoppers can add products to the cart and make payments without leaving the WhatsApp chat interface.
Flipkart Supermarket
Flipkart, a well-known Indian brand, is also a supermarket. The platform uses WhatsApp Business API to improve customer engagement and encourage conversations. By connecting WhatsApp chatbot, the platform has transformed its customer service strategy and made the conversation more dynamic and user-friendly. The Flipkart Grocery Store is a separate option in the Flipkart app. Using WhatsApp, the platform can enhance customer support and order placement capabilities.
FAQ
Q1. How to advertise my supermarket to customers?
A . You can promote your supermarket by sharing your WhatsApp Business contact number with consumers. You can do this through social media posts, WhatsApp status update, website, email, and SMS campaigns.
Q2: Do I need a website to start shopping for products via WhatsApp?
A . Not at all. You don’t need to have a website to start buying products on WhatsApp. Although, it’s good to have one fans data if you need to expand your business. To enable grocery shopping on WhatsApp, contact GetItSMS to link WhatsApp to your store. Potential customers can complete the purchase process and place orders through WhatsApp directly.