The popularity of WhatsApp is due to its ease of use, versatility and the ability to send text messages, voice messages, images and documents. These features make WhatsApp a great platform to interact with customers in a more personal and effective way. Tips for using WhatsApp to manage clients efficiently Message personalization. Use customer executive email list information to personalize your messages. Greeting the customer by name and referencing previous purchases or preferences demonstrates attention to detail and strengthens the relationship. Quickly answers. Speed ​​is essential in customer management. Responds to customer inquiries and requests in a timely manner. This demonstrates professionalism and shows that you value their time. Response automation. You can use automatic responses for frequently asked questions, such as opening hours.